What is the name of your business?
TBE: What is your Name?
TBE: How long has your business been open?
TBE: What is the mission statement of your business?
Don’t Clown around with your business.
TBE: How did you get your idea or concept for the business?
I started my own business after working at A big Web Design Company, that had large monthly fees. I thought to myself this is out of reach for most in our community, so I became their competition. After encountering and engaging with other minority business owner I knew that there was a need, and here I am to feel that gap.
TBE: How many employees?
There are just 2 of us one strictly Mobile Design and me Website Design/Development
TBE: What service(s) or product(s) do you offer/manufacture?
Crafting Website and Mobile site coupled with Graphic Design / and Social Media Content Management
TBE: What’re your company’s goals?
To bridge the gap between business owner and customers alike. By providing quality design at an affordable price that won’t break the bank.
TBE: What is unique about your business?
Most Website Design Companies offer you a cookie-cutter format design that they sell over and over again. We on the other hand custom design your website from scratch made just for you and only for you.
TBE: What are your responsibilities as the business owner?
As a business owner, my job duties can run the gamut from hiring staff to arranging to finance. Daily job duties might include reviewing sales reports and financials, and comparing them to goals set out in short- and long-term plans. Then direct activities of sales or production employees to better meet the objectives. In general, I’m responsible for the growth, stability, direction and daily operation of the business.
TBE: What made you choose this type of business?
After graduating from college with my degree in the field and working at a fortune 500 company where the quota was the major factor, I decided that I could offer the same service but better at an affordable price.
TBE: Does your company help the community where it is located?
Yes, I volunteer at the youth center, where I engage in teaching teenage minorities like myself, Graphic Design. we are located of the West side of Chicago.
TBE: Have you ever turned down a client/customer? If so, why?
From time to time I’ve had to turn away a client due to disrespectful attitudes We can only handle a certain degree of insults at some point, you have to throw your hands up and say “OK that’s it I’m done please go work with someone else” who can handle your level of disrespect.
TBE: If you had one piece of advice to someone just starting out, what would it be?
Research, Research, Research…… Make sure this is the direction you are ready to go and be prepared for the lows and the highs but, the reward will be well worth it in the end.
TBE: What are some strategies you use for working with an unhappy customer?
I Remain calm, listen to their grievance, I don’t take it personally, I Actively sympathize and I Apologize gracefully.
TBE: Where would you like to be in 3 years?
In three year I would have complete the app that I’m working on and mass promoting it to the world. As well as have saved enough money for my kids college tuition so they wont have to worry about paying thousands of dollar back like me.
TBE: What would your previous employers say about you?
How much money will it take to get you back, you are taking the urban market which we hired you to do for us. lol
TBE: When you were a kid what did you want to be when you grew up?
I wanted to be a writer, so I guess I met that goal since I write code like HTML CSS & Jscript.
TBE: What was your first business idea and what did you do with it?
I living that dream now. I build and design web properties.
TBE: What do you wish you knew before you started your first business?
I in my first business now I wouldn’t change a thing.
TBE: What did you learn from the worst boss you ever had?
Can’t comment on this all of my past managers were agreeable.
TBE: What has being a business owner taught you?
It has definitely taught me the value of a dollar. That everyone needs our service at one point or another.
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